In the year since our move a lot has happened, first the loss of our Dear Vinnie, and Neysi, who felt more comfortable in an all Spanish salon . Vinnie moved to the west coast of Florida, and Neysi back to her "roots" We respect that, and wish them well. My commitment to you, my existing and potential clients, is to provide you with good service, capable proficient stylists. In a nutshell, staff that will go the extra mile to make YOU happy. Each one of us knows, also, that these qualities are sometimes lacking in the salons now-days.
SO, recent events after losing my "team" have led me to reach out for new stylists, and it has not been easy to find the right fit. Stressful, to say the least!
I admit that in the last six months, many things have changed, they will keep changing too, if need be.
As the owner of this salon, my reputation rides on the stylists I allow to work at A Couple Gals Salon. I have had to make some tough decisions, and make some folks less than happy, but in the long run, I have to provide the best salon environment I can.
Today a young woman (Navaz) was let go for being consistently unavailable, and showing our clients less than adequate care, and not showing up for work several days in a row, and being disrespectful along with foul language in front of clients. We are now suffering a backlash of bad reviews being posted by this woman. I still must stand behind my resolve to give YOU the best I can.
The stylists at A Couple Gals Salon, will continue to be hand picked by me, and will ALWAYS include skills, and proper training, A customer SERVICE mentality, a willingness to put client needs ahead of their own, and a genuine LOVE of their trade. Put in that many words, I can understand why, in todays workplace, I am presented with a challenge.
I know that Kandice,Jayne, Elsie, Mischa and I (Joanne) can keep the ball rolling and build from here
Thanks for putting your trust in us,Staff at A Couple Gals Salon
